Privacy Policy
Thank you for choosing to be part of our community at REPOSE HEALTHCARE (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: info@reposehealthcare.co.uk
1. What Information Do We Collect?
Personal Information You Provide
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information that you provide when you:
- Register on our Website
- Express an interest in our products or services
- Participate in activities on our Website
- Contact us
- Place an order or use our services
The personal information we collect depends on how you interact with us, the choices you make, and the products and features you use.
This may include:
- Full name
- Phone number
- Email address
- Mailing address
- Contact preferences
- Other information you voluntarily provide
All personal information you provide must be true, complete and accurate. You should notify us if any of your information changes.
Information Automatically Collected
In Short: Some information, such as your IP address and browser or device characteristics, may be collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate our Website.
This may include:
- IP address
- Browser type and settings
- Device information
- Operating system
- Language preferences
- Referring URLs
- Device name
- Country and location information
- Information about how and when you use our Website
- Pages and files viewed
- Searches and other actions
- Error reports and system activity
We may also collect information through cookies and similar technologies.
2. How Do We Use Your Information?
In Short: We process your information based on legitimate business interests, fulfilment of our contract with you, legal obligations and/or your consent.
We may use the information we collect to:
Account Management
- Facilitate account creation and login
- Manage and maintain user accounts
- Process account-related requests
Customer Support
- Respond to enquiries
- Provide customer support
- Resolve issues relating to our services
Orders and Services
- Fulfil and manage orders
- Process payments
- Manage returns and exchanges
- Deliver requested services
Communications
- Send administrative information
- Inform you about products, services and new features
- Communicate changes to our terms, conditions and policies
- Request feedback
Marketing
- Send marketing and promotional communications where permitted
- Deliver personalised content and advertising
- Measure the effectiveness of advertising and marketing campaigns
You may opt out of marketing communications at any time.
Website Security
We may use your information to:
- Protect our Website and Services
- Monitor and prevent fraud
- Enforce our terms and policies
- Comply with legal and regulatory requirements
- Respond to legal requests
3. Will Your Information Be Shared With Anyone?
In Short: We may share information where necessary to provide services, comply with the law, protect rights or fulfil legitimate business obligations.
We may process or share your information based on the following legal grounds:
Consent
Legitimate Interests
Performance of a Contract
Legal Obligations
We may disclose information where legally required, including in response to:
- Court orders
- Legal proceedings
- Government requests
- Law enforcement requirements
Vital Interests
We may disclose information where necessary to investigate or prevent:
- Fraud
- Illegal activities
- Policy violations
- Threats to the safety of individuals
Business Transfers
We may share or transfer information in connection with:
- Mergers
- Sale of company assets
- Financing
- Acquisition
- Transfer of part or all of our business
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and similar tracking technologies to collect and store information.
We may use cookies, web beacons, pixels and similar technologies to improve our Website, understand how visitors use our services and support website functionality.
Information about how cookies are used and how you can manage your cookie preferences is provided in our Cookie Policy.
5. Do We Use Google Maps?
In Short: Yes. We may use Google Maps to provide a better service.
Our Website may use Google Maps APIs, which are subject to Google’s Terms of Service.
You can review Google’s relevant terms and privacy information through Google’s official resources.
6. How Long Do We Keep Your Information?
In Short: We keep your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We retain personal information only for as long as necessary for the purposes for which it was collected.
Certain information may be retained for longer where required for:
- Tax purposes
- Accounting requirements
- Legal obligations
- Fraud prevention
- Dispute resolution
- Regulatory requirements
When we no longer have a legitimate business need to process your information, we will delete or anonymise it where reasonably possible.
7. How Do We Keep Your Information Safe?
In Short: We use appropriate organisational and technical measures designed to protect your personal information.
We have implemented appropriate security measures to protect the information we process.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
While we take reasonable steps to protect your information, transmission of information to and from our Website is undertaken at your own risk.
You should access our Website through a secure environment.
8. What Are Your Privacy Rights?
Depending on your location and applicable data protection laws, you may have rights including:
- The right to access your personal information
- The right to obtain a copy of your information
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to restrict processing
- The right to data portability
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
You can contact us using the details provided below to exercise applicable rights.
If we rely on your consent to process your information, you may withdraw your consent at any time.
Account Information
Opting Out of Email Marketing
9. Controls for Do-Not-Track Features
Most browsers and some mobile operating systems provide a Do-Not-Track (“DNT”) feature.
At present, there is no universally accepted technical standard for recognising DNT signals. We therefore do not currently respond to DNT signals or similar automated mechanisms.
If an applicable standard is adopted in the future, we may update this Privacy Policy accordingly.
10. Updates to This Privacy Policy
In Short: We may update this Privacy Policy when necessary to remain compliant with applicable laws and regulations.
We may update this notice from time to time.
Any updated version will include a revised date and will become effective when it is made available on our Website.
Where material changes are made, we may notify you by:
- Posting a prominent notice on our Website
- Sending you a direct notification
We encourage you to review this Privacy Policy periodically.
11. How Can You Contact Us About This Notice?
If you have any questions, concerns or comments about this Privacy Policy, please contact us:
REPOSE HEALTHCARE
Email: info@reposehealthcare.co.uk
NEED MORE HELP?
Your Privacy Matters
If you have any questions about how we collect, use or protect your personal information, our team is here to help.